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.25s;position:absolute;top:0;right:0}.chat-sidebar-thumb.is-scrolling{opacity:1;pointer-events:auto}.chat-sidebar-thumb:hover{background:#00000040}.chat-content{background:#f5f5f5;flex-direction:column;flex:1;display:flex;position:relative;overflow:hidden}.chat-preloader{z-index:10;color:#777;pointer-events:none;background:#f5f5f5d9;flex-direction:column;justify-content:center;align-items:center;gap:12px;font-size:11pt;display:flex;position:absolute;inset:0}.chat-preloader-spinner{color:#999;width:32px;height:32px}@media (width<=767px){.chat-layout{height:100dvh}.chat-sidebar-wrap{z-index:20;background:#fff;width:100%;position:absolute;inset:0}.chat-sidebar{background:#fff;width:100%;height:100%}.chat-content{width:100%}}.chat-sidebar-link{color:#333;text-decoration:none;display:block}.chat-sidebar-link.is-active{background:#d4d4d480}.chat-sidebar-column{flex-direction:column;padding-bottom:48px;display:flex}.chat-sidebar-filters{border-bottom:1px solid #aaaaaa4d;flex-shrink:0;gap:3px;padding:8px 6px;display:flex}.chat-sidebar-filter{color:#757575;cursor:pointer;text-align:center;white-space:nowrap;background:0 0;border:1px solid #0000;border-radius:9999px;flex:1;padding:4px 6px;font-size:10.5px;font-weight:500;line-height:1.2;transition:background .15s,color .15s,box-shadow .15s}.chat-sidebar-filter:hover{color:#555;background:#0000000a}.chat-sidebar-filter.is-active{color:#5e5e5e;background:#e1dfdf;font-weight:600}.chat-sidebar-bottom-actions{z-index:5;justify-content:center;align-items:center;gap:8px;display:flex;position:absolute;bottom:8px;left:50%;transform:translate(-50%)}.chat-sidebar-all-tickets,.chat-sidebar-create-ticket{color:#656565;background:#e6e3e3;border:1px solid #0000;border-radius:9999px;justify-content:center;align-items:center;gap:6px;width:max-content;padding:5px 16px;font-size:12px;font-weight:500;line-height:1.2;text-decoration:none;transition:background .15s,color .15s,box-shadow .15s;display:flex;box-shadow:0 3px 4px -3px #00000047}.chat-sidebar-all-tickets:hover,.chat-sidebar-create-ticket:hover{color:#4b4b4b;background:#d8d5d5}.chat-sidebar-create-ticket{text-align:center;vertical-align:middle;border-radius:100%;justify-content:center;align-items:center;width:26px;min-width:26px;height:26px;min-height:26px;padding:0;font-size:18px;font-weight:300;line-height:1;display:inline-flex}.chat-sidebar-create-ticket-icon{display:block;width:14px!important;height:14px!important}.chat-sidebar-all-tickets{position:relative}.chat-sidebar-sound-toggle{color:#656565;cursor:pointer;background:#e6e3e3;border:1px solid #0000;border-radius:100%;justify-content:center;align-items:center;width:26px;min-width:26px;height:26px;min-height:26px;padding:0;transition:background .15s,color .15s;display:inline-flex;box-shadow:0 3px 4px -3px #00000047}.chat-sidebar-sound-toggle:hover{color:#4b4b4b;background:#d8d5d5}.chat-sidebar-sound-toggle:has(.chat-sidebar-sound-input:not(:checked)){color:#a5a5a5;background:#eeecec}.chat-sidebar-sound-input{clip-path:inset(50%);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.chat-sidebar-sound-input:focus-visible+.chat-sidebar-sound-icons{outline-offset:2px;border-radius:100%;outline:2px solid #a3a3a3}.chat-sidebar-sound-icons{display:inline-flex}.chat-sidebar-sound-icon{display:block;width:15px!important;height:15px!important}.chat-sidebar-sound-icon-off,.chat-sidebar-sound-input:not(:checked)~.chat-sidebar-sound-icons .chat-sidebar-sound-icon-on{display:none}.chat-sidebar-sound-input:not(:checked)~.chat-sidebar-sound-icons .chat-sidebar-sound-icon-off{display:block}.chat-sidebar-empty{color:#bcbcbc;flex-direction:column;justify-content:center;align-items:center;gap:4px;padding:28px 0;font-size:16px;display:flex}.chat-sidebar-empty-icon{color:#d8d8d8;width:40px;height:40px}.chat-sidebar-item{border-bottom:1px solid #aaaaaa4d;padding:10px;position:relative}.chat-sidebar-item-header{justify-content:space-between;align-items:center;gap:8px;display:flex}.chat-sidebar-item-tid{color:#6b6b6b;align-items:center;gap:3px;font-size:12px;display:flex}.chat-sidebar-tid-dash{font-size:8px;line-height:1}.chat-sidebar-ticket-icon{color:#919191;flex-shrink:0;width:18px;height:18px}.chat-sidebar-status-dot{border-radius:9999px;flex-shrink:0;width:6px;height:6px;margin-right:4px}.chat-sidebar-status-dot-new{background-color:#43b6fd}.chat-sidebar-status-dot-in-process{background-color:#ff9b44}.chat-sidebar-client-name{font-size:11pt;font-weight:450}.chat-sidebar-client-cid{color:#888;font-size:12px}.chat-sidebar-client-error{color:#d64545;font-size:12px;font-weight:400}.chat-sidebar-item-time{white-space:nowrap;color:#6b6b6b;align-items:center;gap:1px;font-size:12px;display:flex}.chat-sidebar-closed-icon{color:#6b6b6b;width:16px;height:16px;position:absolute;top:6px;right:8px}.chat-count-badge{color:#4a4a4a;background-color:#d9d9d9;border-radius:9999px;justify-content:center;align-items:center;min-width:22px;height:22px;padding:0 6px;font-size:12px;font-weight:600;display:flex;position:absolute;bottom:6px;right:8px}.ticket-info{font-size:14px;line-height:1.5}.ticket-info-section{border-bottom:1px solid #e5e7eb;margin-bottom:20px;padding-bottom:20px}.ticket-info-section:last-child{border-bottom:none;margin-bottom:0;padding-bottom:0}.ticket-info-title{color:#111827;margin-bottom:4px;font-weight:600}.ticket-info-field{color:#374151}.welcome-widget-header{align-items:center;gap:14px;display:flex}.welcome-widget-icon{color:#d97706;background-color:#f59e0b1f;border-radius:12px;flex-shrink:0;justify-content:center;align-items:center;width:48px;height:48px;display:flex}.welcome-widget-icon svg{width:26px;height:26px}.welcome-widget-title{color:#111827;font-size:17px;font-weight:600;line-height:1.3}.welcome-widget-subtitle{color:#6b7280;margin-top:2px;font-size:14px}.welcome-widget-actions{margin-top:18px}.bing-background-widget{align-items:flex-end;min-height:150px;display:flex;background-position:bottom!important;background-size:cover!important;padding:14px 18px!important}.bing-background-widget-attribution{color:#9ca3af;text-align:right;margin-top:auto;font-size:11px}.fi-body:not(.fi-body-has-top-navigation).fi-body-has-sidebar-collapsible-on-desktop .fi-sidebar:not(.fi-sidebar-open) .fi-sidebar-footer{justify-items:center;margin-inline:0}.fi-body:not(.fi-body-has-top-navigation).fi-body-has-sidebar-collapsible-on-desktop .fi-sidebar:not(.fi-sidebar-open) .fi-user-menu-trigger{width:auto;padding-inline:calc(var(--spacing,.25rem) * 2)}